Slow Service Results in Lost Sales
Lost Sales are due to an Inefficient Sales Process
Blackbook allows you to serve customers 3 times faster
Dramatically Elevate Profitability
Bartenders can serve 300% more customers in the same time period
Customers order more due to convenience and speed
Automatically up sell customers
Blackbook increases sales by 10-20%. Owners of a 200 capacity DC venue estimate they lose between $1000-$3,000 a weekend due to inefficient sales. That is $52,000-$156,000 a year lost. This same venue has seen Blackbook recover 50% of those lost sales every weekend. In another venue we increased their total sales by 25% on our first weekend!
Enhances Customer Experience
Customers spend more time with friends rather than wasting time waiting in lines
Orders come 3x times as fast
Customers can pre order so their drinks are waiting for them when they arrive
Blackbook reduces customer wait times to 100 seconds on average even during high volume times when other customers wait 10 minutes. Customers can wait where they want with their friends, dancing, watching sports or music rather than waiting in line. We even have customers ordering from their Uber so their drink is ready when they arrive.
Improve Bartender Retention
Automatic 20% tip
Bartenders can produce 3x as many times drinks serving Blackbook Customers
One touch order completion is far more convenient
We have increased tips by 7% in two of our DC venues. Bartenders can produce 3 times as many orders from Blackbook than they can from another customer, that means 3 times as many sales and 3 times as many tips!